Ticket Payment
To use the Pay by Web application, you will need your ticket, plate number, notice number, hackney number (if applicable), or permit number (if applicable). Pay-by-Web payments are accepted by Mastercard, Visa, Discover, or AMEX credit card. Please remember to select your credit card type when entering the payment information.
- If you wish to file an appeal, all appeals must be made in writing or using the pay-by-web portal.
- For additional assistance, please call the Massport Violations Office Monday through Friday between 8:30AM and 3:00PM Eastern Standard Time. The office is closed on state holidays.
- We recommend using Microsoft Edge or Google Chrome for easy payment access, but our pay-by-web system will work with other cell phone and tablet applications.
- Tickets not paid within 21 days of issuance are subject to late fees.
- NOTE: If applicable, Massport may, considering the seriousness of any one offense or the commission of a combination of violations, take further action, including but not limited to suspending and revoking your privileges to operate at Logan Airport, notwithstanding your payment of a ticket issued by Massport.
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