Ticket Payment

To use the Pay by Web application, you will need your ticket, plate number, notice number, hackney number (if applicable), or permit number (if applicable). Pay-by-Web payments are accepted by Mastercard, Visa, Discover, or AMEX credit card. Please remember to select your credit card type when entering the payment information.

1. If you wish to file an appeal, all appeals must be made in writing or using the pay-by-web portal.
2. For additional assistance, please call the Massport Violations Office Monday through Friday between 8:30AM and 3:00PM Eastern Standard Time. The office is closed on state holidays.
3. We recommend using Microsoft Edge or Google Chrome for easy payment access, but our pay-by-web system will work with other cell phone and tablet applications.
4. Tickets not paid within 21 days of issuance are subject to late fees.
5. NOTE: If applicable, Massport may, considering the seriousness of any one offense or the commission of a combination of violations, take further action, including but not limited to suspending and revoking your privileges to operate at Logan Airport, notwithstanding your payment of a ticket issued by Massport.

*This site has a Site Certificate.