If your vehicle was towed, you must contact the Cleveland Police Impound Unit at (216)623-5060.

If your vehicle has been towed, you must go to our convenient walk-in Customer Service Center located at the City of Cleveland Vehicle Impound & Clerk of Courts Payment Center 3040 Quigley Rd. Cleveland, Ohio 44113, in order to get your vehicle released.

The Vehicle Impound and Clerk of Courts Payment Center is open Monday through Friday 8am to 6:30pm and Saturdays and Sundays from 10am to 2pm.

The following items are required:

  • Payment in full for all overdue parking and photo tickets.
  • Proof of Current Registration
  • Picture ID (must be government issued - such as a driver's license, passport, or military ID).