Important Telephone Numbers and Addresses

The Parking Violations Bureau and Photo Safety Division can be contacted by telephone, mail, and in-person.

Customer Service Hotline

The Customer Service Hotline's automated response system and credit card pay-by-phone service are available 24 hours a day, 7 days a week. Customer Service Representatives are available Monday through Friday, 8AM - 4PM.

(216)664-4744 (8:00AM - 4:00PM , M-F)

 

Walk-In Customer Service Center

The Parking Violations Bureau and Photo Safety Division is located at;
Cleveland Police Headquarters
1 st Floor
1300 Ontario Street
Cleveland, OH 44113

Administrative Hearing Location

Your Administrative Hearing will take place at the following location:

City of Cleveland
Parking Violations Bureau
Justice Center - Level II
1200 Ontario Street
Cleveland, OH 44113

Mail-In Payment Address

Mail-In payments are accepted by check, money order, and cashiers check. Payment must be sent in U.S. currency. Please do not send cash or credit card numbers through the mail.

 

Parking Tickets:

City of Cleveland
Parking Violations Bureau
P.O.Box 99939
Cleveland, OH 44199-0939

Photo Infractions:

City of Cleveland, Parking Violations Bureau
Photo Safety Division
P.O.Box 99910
Cleveland, OH 44199-0910

 

Please place the violation number(s) on the check or money order. If you have received a notice concerning the violation through the mail, please send the attached payment coupon along with your payment. This will ensure that your payment is processed quickly and accurately.

Correspondence Address

Correspondence should be sent to the following address:

City of Cleveland
Parking Violations Bureau
P.O.Box 99939
Cleveland, OH 44199-0939